Customer.io

data out integration(egress) connect your customer io workspace to automatically sync customer profiles and track user events from our platform step 1 open integrations from the dashboard, navigate to integrations from the left sidebar search for customer io in the integrations list and click connect you will be asked to provide the following details site id api key region (us or eu) step 3 get your customer io credentials log in to your customer io account and navigate to the api credentials/settings section copy the following values site id track api key workspace region (us/eu) paste these values into the integration form and click save once the connection is successful, the integration status will change to connected what data is synced? the customer io integration supports both user identification and event tracking user identification when a user is created or updated, their profile information can be sent to customer io typical attributes include email address name subscription plan account creation date custom user properties sample payload { "user id" "user 124", "type" "identify", "attributes" { "email" "user\@example com", "name" "john doe", "plan" "premium" } } event tracking user actions can also be sent to customer io as events examples include sign up login purchase completed subscription started survey submitted custom business events sample payload { "user id" "user 124", "type" "event", "name" "purchase completed", "properties" { "order id" "ord 12345", "amount" 499, "currency" "inr" } } how it appears in customer io after the integration is connected user profiles will be created or updated automatically events will be attached to the corresponding user profile profile attributes can be used for audience segmentation events can be used to trigger automated campaigns, workflows, and journeys verification to verify the integration is working create or update a test user trigger a test event open customer io search for the user by customer id or email confirm that profile attributes and events are visible need help? if data is not appearing in customer io, verify site id is correct track api key is valid correct region (us/eu) is selected the integration status shows connected